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Case studies
These studies describe the pattern of the work. Names and identifying details are withheld. They are not a promise that every environment ends the same way.
A regional practice kept matter files on a shared drive, in personal mailboxes, and on laptops that left the building. Wi-Fi covered the lobby as well as the conference rooms. The firewall configuration had not been reviewed against who still worked there.
Front-desk and clinical staff shared a handful of logins because it was faster on a busy morning. Backups existed, but nobody had restored a record. The group needed HIPAA-minded safeguards without adding a queue at check-in.
A professional firm had moved mail and files to Microsoft 365 and assumed the move was the security project. Forwarding rules, open sharing links, and a missing domain authentication record were doing more harm than the office network.
Each site had grown its own router, its own Wi-Fi password on a sticky note, and its own idea of backup. Leadership wanted one standard that a new site could inherit.
That is the point of the briefing: we start from your files and your constraints.
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